Cookies are files that can be downloaded to your computer through web pages. They are tools that have an essential role for the provision of numerous services of the information society. Among others, they allow a website to store and retrieve information about the browsing habits of a user or their team and, depending on the information obtained, they can be used to recognize the user and improve the service offered.
What do we collect?
We may collect the following information:
- Contact information including email address
- Demographic information such as zip code and preferences
- Statistical information on visits, pages, views and other similar data
- Other information related to surveys or offers
For detailed information on the cookies we use, see our section with the List of cookies we collect.
What do we do with the information collected?
We need this information to understand your needs and offer you a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may send promotional emails about new products, special offers or other information that we think you might find interesting using the email address you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We can contact you by email, phone, fax or mail. We may use the information to personalize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks for permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to associate you as who you are. The web application can tailor its operations to your needs, tastes and by gathering and remembering information about your web usage preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
In general, cookies help us provide you with a better website, by allowing us to control which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, except the data that you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to reject cookies, if you prefer. This may prevent you from taking advantage of the website.
Links to other web pages
Our website may contain links to other sites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting these sites as such sites are not governed by this privacy statement. You should be careful and read the privacy statement applicable to the website in question.
List of cookies we collect
The following table shows the cookies that we collect, the information they store, description, purpose, whether it is our own or from third parties and whether or not it is excluded from the duty of information and consent:
|COOKIE name||Description of the COOKIE||Purpose||Own / Third Parties||Excluded /
(of the duty of the
|CART||Associated with your shopping cart.||Strictly necessary||own||Excluded|
|CATEGORY_INFO||Stores the category of information on the page, which allows you to display pages more quickly.||Strictly necessary||own||Excluded|
|COMPARE||The products that you have in your list of products to compare.||Strictly necessary||own||Excluded|
|CURRENCY||Your currency preference||Strictly necessary||own||Excluded|
|CUSTOMER||Encrypted version of the customer ID with the store.||Strictly necessary||own||Excluded|
|CUSTOMER_AUTH||Indicator if the customer is logged into the store.||Strictly necessary||own||Excluded|
|CUSTOMER_INFO||Encrypted version of the customer group you belong to.||Strictly necessary||own||Excluded|
|CUSTOMER_SEGMENT_IDS||Stores the customer segment ID||Strictly necessary||own||Excluded|
|EXTERNAL_NO_CACHE||An indicator that shows whether the cache is enabled or not.||Strictly necessary||own||Excluded|
|FRONTEND||Your session ID on the server.||Strictly necessary||own||Excluded|
|GUEST-VIEW||Allow visitors to edit their own orders.||Strictly necessary||own||Excluded|
|LAST_CATEGORY||Last category you have visited.||Strictly necessary||own||Excluded|
|LAST_PRODUCT||The last product you have visited.||Strictly necessary||own||Excluded|
|NEWMESSAGE||Indicates whether a message has been received.||Strictly necessary||own||Excluded|
|NO_CACHE||Indicates whether the use of cache is allowed.||Strictly necessary||own||Excluded|
|PERSISTENT_SHOPPING_CART||A link to information about the purchase and the history of whether it has been ordered from the web.||Strictly necessary||own||Excluded|
|POLL||The ID of any survey you have recently participated in.||Strictly necessary||own||Excluded|
|POLLN||Information about which surveys you have participated.||Strictly necessary||own||Excluded|
|RECENTLYCOMPARED||The products you have recently compared.||Strictly necessary||own||Excluded|
|STF||Information about the products that you have shared with your friends.||Strictly necessary||own||Excluded|
|STORE||The view or language of the page you have selected.||Strictly necessary||own||Excluded|
|OW_COOKIE_NOTICE||Indicates if the client has closed the bar in which the cookies are reported or not||Strictly necessary||own||Excluded|
|VIEWED_PRODUCT_IDS||The products you have recently visited.||Strictly necessary||own||Excluded|
|WISHLIST||Encrypted list of the products you have on your wish list.||Strictly necessary||own||Excluded|
|WISHLIST_CNT||The number of products you have on your wish list.||Strictly necessary||own||Excluded|
|_ga?||Cookie Google Analytics. Provider Google Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|_utma||Cookie Google Analytics. Provider Google Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|_utmb||Cookie Google Analytics. Provider Google Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|_utmc||Cookie Google Analytics. Provider Google Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|_utmz||Cookie Google Analytics. Provider Google Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|_utmv||Cookie Google Analytics. Provider Google Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|_pk_?||Cookie Matomo (formerly Piwik) Developer Matomo. Own hosted. Purpose of analytical and statistical use.||Analytics||own||Not Excluded|
|wooTracker||Cookie Woopra. Provider Woopra Inc. Purpose of analytical and statistical use.||Analytics||Third||Not Excluded|
|drt||Cookie doubleclick.net. Provider Google Inc. Purpose of advertising use.||Rack||Third||Not Excluded|
|id||Cookie doubleclick.net. Provider Google Inc. Purpose of advertising use.||Rack||Third||Not Excluded|
|NID||Cookie Google com. Provider Google Inc. Purpose of advertising use with Google Adwords.||Rack||Third||Not Excluded|
If you do not want to have cookies in your browsers you can block them
You are fully entitled to want to block the creation of cookies in your browsers, and all of them include options to prevent any cookies from being saved.
Keep in mind that if you block cookies you may have navigation problems on any page and we cannot guarantee the operation of 100% of the options of our online store, such as that you keep logged in correctly with your username and password and that The products that you add to it will be sewn in your cart.
To help you with the configuration, we provide you with links to the cookie configuration guides of the main browsers:
- Google Chrome: ( any version , video to configure the CHROME browser)
- Mozilla Firefox: ( any version )
- Microsoft Internet Explorer: ( newer versions )
- Apple Safari: ( any version )
- Opera: ( any version )
- Android: ( any version )
- Windows Phone: ( version 7, version 8 )
At Rafasshop we never save the personal data of our visitors, unless the visitor voluntarily registers, places an order for products or services, or signs up for our newsletter with the desire to receive news, communications or offers.